Jones Street Residential COVID-19 Information

As you are aware, state and federal agencies continue to issue advisories and implement restrictions in response to the spread of coronavirus (COVID-19).  The health and safety of our employees and residents is our top priority.  Here you will find the most up to date information regarding the processes we have in place to safeguard our employees, residents and communities.  We are also here to help you through any financial challenges you may be facing due to the coronavirus pandemic and have included useful information and resources related to rent payment plans and unemployment assistance. We know that this is a difficult time for everyone and thank you for your cooperation and understanding as we all work through this challenging time together, as a community.



  • JSR has increased the cleaning frequency of common “high touch” areas and expanded the cleaning services to include elevator buttons, railings, door handles, mailrooms, and trash chutes, as determined by the layout of each of our individual communities.



  • JSR has started to strategically open community buildings and amenities, including fitness centers, following all recommended state guidelines.
  • JSR employees are following all state guidelines, including social distancing guidelines and PPE protocol, to ensure the protection of both our residents and staff.


The coronavirus pandemic has impacted all of us in some way and many of us financially. We understand that this crisis may be impacting your ability to pay all, or a portion of, your rent. If you are facing financial challenges as a result of a health or economic issue related to COVID-19, we are here to assist you with payment options. Please contact our leasing office as soon as possible to discuss a payment plan that is best suited for you.



The Center for Disease Control

IRS Tax Relief

Unemployment Resources by State


New Hampshire



Rhode Island

New York



If you have any questions, please email us at [email protected].